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Hostaway Review: Features, Pricing, and Who It’s For
Description
Short answer: Hostaway is a full short-term rental management platform with no public price list. Hostaway quotes each customer individually, and independent pricing guides estimate roughly $100 to $175 a month for one to four listings, so confirm with a quote before you plan around it.
Hostaway is a vacation rental management platform with a channel manager, unified inbox, automation tools, direct booking website builder and owner statements. It is aimed at managers running several listings, not a host with a single Airbnb unit.
Capterra rating: 4.8/5
(about 1,575 reviews, checked October 2026).
PRICING
Hostaway does not publish prices. Its pricing page asks you to request a quote, and the figure depends on portfolio size, features and contract term. Third-party pricing guides disagree: estimates run from about $25 to $50 per listing a month for small portfolios, with a one-time onboarding fee reported by several sources but quoted at very different amounts. Treat any figure here as a planning estimate, checked October 26, 2026, and get a written quote.
WHAT STANDS OUT
Hostaway is an Airbnb Preferred Partner and connects to Airbnb, Vrbo, Booking.com and Expedia through direct API connections, with Google Vacation Rentals and Marriott Homes & Villas as partner channels. It lists more than 300 integrations. Features include a multi-calendar view, automated messages for reviews, tasks, payments and smart locks, AI replies, WhatsApp, SMS and email in one inbox, owner statements, a QuickBooks connection and a mobile app. Capterra reviewers rate it 4.8 overall and praise personalized onboarding.
WHERE IT FALLS SHORT
The lack of a published price is the first problem, because you cannot compare it against flat-rate tools without talking to sales. The most common Capterra criticism is messaging and notifications: delays, translation gaps and channel-sync or notification reliability. A smaller group of reviewers report billing disputes and pushy sales follow-up. For a host with one or two listings the cost and setup effort are hard to justify against lower-priced tools.
WHO IT’S FOR
Hostaway fits a property manager or co-host handling several listings, often for other owners, who needs owner statements, deep channel connections and automation at scale. A single-property host will likely find simpler tools cheaper to run; see our Best Software for Airbnb Hosts guide.
AFFILIATE DISCLOSURE: This listing doesn’t currently carry an affiliate link. We haven’t yet been approved for Hostaway’s affiliate program. Nothing here is influenced by commission because there isn’t any yet.
To compare this with other vacation rental platforms, see our Vacation Rental Software Pricing Index.
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