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Innago Review: Features, Pricing, and Who It’s For

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Short answer: Innago is free for landlords: no monthly fee, setup fee, contract, or unit limit. Tenants pay a $2 ACH fee or a 2.99% card fee by default, and a landlord can choose to absorb them. Screening reports cost $30 to $35 per tenant. It suits small to mid-sized portfolios that want to move off spreadsheets without a subscription.

Innago is a free-to-use property management platform built for small to mid-sized landlords, with 97% of its reviewers coming from small businesses and 77% from real estate specifically. There are no monthly or yearly license fees for any number of units or users. Instead, Innago generates revenue through optional add-ons like tenant screening reports and premium support, plus a small per-transaction fee on rent payments.

Capterra rating: 4.9/5 (531 reviews, checked September 2026).

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PRICING

Core platform: $0/month. No setup fee, no contract, and no unit or user limits.

Payment fees: ACH payments carry a $2 transaction fee and credit or debit card payments carry a 2.99% fee. Tenants pay these by default, and you can choose to absorb them yourself.

Tenant screening: $30 to $35 per tenant for a credit, criminal, and eviction history report, with an optional income verification add-on for $10.

Payouts: standard payments arrive within one to two business days, and a first-time payment or new funding source is held for 3 business days.

Listing your property and collecting applications through syndication is free. The core product is the full platform at no subscription cost. Figures come from Innago’s own FAQ, checked October 1, 2026.

WHAT STANDS OUT

Online lease signing, automated rent reminders, and detailed financial reporting are included at no cost. Tenant screening, electronic lease signatures, maintenance requests, and customizable invoices/late fees are all part of the core (free) product. Reviewers consistently highlight a clean, easy-to-navigate interface, useful if you’re not deeply technical.

Listing properties and collecting applications through syndication is free.

WHERE IT FALLS SHORT

Free software still needs to make money, and Innago does it through transaction fees and screening reports. If you absorb the tenant fees yourself, that cost is yours: ten tenants paying rent by ACH each month comes to $20 a month, or $240 a year. It is built for small to mid-sized portfolios, so it may not have the depth that larger multi-property operations need.

WHAT IT COSTS IN PRACTICE

Two illustrations using the fees above. If tenants pay the default fees, your cost is $0. If you absorb them on a 10-unit portfolio where everyone pays by ACH, that is 10 x $2 = $20 a month. A tenant paying $1,500 rent by card pays a 2.99% fee, which is $44.85, unless you absorb it.

HOW IT COMPARES

DoorLoop One is $2.50 per unit per month on yearly billing with a $199 monthly minimum, so Innago is the lower-cost option for a small portfolio, while DoorLoop adds paid features such as QuickBooks sync, owner portals, and an API. See DoorLoop vs Innago. Avail also has a free tier aimed at small landlords, with an emphasis on state-specific lease templates. See Innago vs Avail. More options: Innago Alternatives and Best Options for Small or DIY Landlords.

WHO IT’S FOR

Innago is the clearest starting point for a landlord who wants to get off spreadsheets without paying a monthly fee. If you’re managing a handful of units and want core PM functionality free, this is the one to try first.

FAQ

Is Innago really free? Yes for landlords: no monthly fee, setup fee, or contract, and no unit or user limits. It earns money from transaction fees and screening reports.

Who pays the payment fees? Tenants by default: $2 per ACH payment and 2.99% on cards. Landlords can absorb them instead.

How much does tenant screening cost? $30 to $35 per tenant, plus an optional $10 income verification.

How fast are payouts? Within one to two business days, with a 3-business-day hold on first-time payments or new funding sources.

Is there a unit limit? No minimum unit count, no tiered pricing, and no limits mentioned.

AFFILIATE DISCLOSURE: This review contains an affiliate link. If you sign up for Innago through this page, we may earn a commission at no extra cost to you. This does not affect our assessment above.

Innago Review: Features, Pricing, and Who It’s For